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Frequently Asked Questions about Spoken English Classes

 

 

Starting English Classes

 

How do I join English Speaking Course?

Go to the Lessons page on the main menu. We offer 5 English courses depending on how much practice you need. Once you pick the course you want, you can select the teacher, accent (British or American), weekly class schedule and start date.

Next, you will be directed to the payment page to checkout. You can use a credit card or PayPal to pay for Spoken English classes.

 

How much English do I need to know?

If you understand simple words like “school”, “job”, “morning”, “holiday” etc you can start.  Spoken English Practice’s classes are targeted towards non- native English speakers who want to go from an elementary level to an advanced level in English. If you don’t know even 5-10 words in English, we encourage you to take beginner level English class first and come back.

 

Do you offer kids/children’s English Speaking classes?

Yes. These classes are great for children to get a native English accent and be really fluent in English. Children’s English lessons follow the same Conversational approach but the conversation topics are catered to suit the child. Discussion topics include school projects, friends, family, sports, cartoons etc. Once you buy lessons, just send an email to info@spokenenglishpractice.com with the child’s age.

 

How do I schedule Spoken English lessons with a teacher?

The Lessons page outlines how you can book/schedule classes.

 

What’s the cost, and how do I pay?

We have 5 lesson English courses available and the price depends on the number of classes you buy. Please check the Lessons page our website for full details. You can pay by credit card or PayPal through our secure payment gateway. You will get a confirmation email within minutes. We offer a 30 day money back guarantee.

 

Can I buy the 20 lesson English course and upgrade to 50 lessons later by paying the balance?

Unfortunately not. The English courses are priced so that students who buy more will get a lower price per class. As a result, we don’t allow you to change the course later by paying the balance.

 

Can I share the classes I purchased with my family members/friends?

You cannot share classes with family members or friends. The only exception is when you buy the 50 lesson English course you can split classes with 1 more person. (Example: You can have 25 classes and your son can have 25 classes)

Classes are not transferable under other circumstances.

 

Do you offer Free Spoken English Classes?

We do not offer free Spoken English classes or free trial lessons. If you don’t expect Accountants, Designers, Photographers and Chefs to do free work, you should not expect English teachers to conduct free lessons either.

 

 

Teachers /Teaching Style

 

Are all your teachers native English speakers?

Yes. We give you a 100% guarantee on this. When you join our English Speaking classes you can select whether you want to practice with a native English speaker from the US or UK. We have a network of over 3,000 native English teachers.

 

Can I select a English teacher (Conversation Partner)?

If you are a new student taking a trial lesson: We will assign a teacher, as you don’t know any of our teachers. All our teachers are native English speakers who are experienced in teaching conversational English, Business English, IELTS/TOEFL classes, public speaking, accent training etc.  We have a specialized process to match teachers with new students.

If you took a trial lesson and want to join the full Spoken English course: You can pick any teacher you want (including the teacher who did your trial lesson)

If you want to change teachers during the course: We offer you the flexibility to change teachers if you want. A new teacher will be provided within 7 business days of request.

 

If I join the Spoken English classes  after taking a trial, do I get the same teacher that I had the trial lesson with?

Yes, you can get the same teacher you had the trial lesson with. (Most students prefer this) During the trial lesson, make sure you ask the teacher about the times they are available, so that you can book a schedule that works for the both of you.

 

Do I get the same teacher in all my classes?

Yes, you will get one teacher assigned to you. We offer you the flexibility to change teachers if you want to.

 

Can I have 2 teachers at the same time?

You can have 2 teachers at the same time ONLY for the 30 lesson English course and the 50 lesson English course. For other English courses, you can only have 1 teacher at a time.

 

What is a Spoken English lesson like?

A lesson will be just like having a conversation with a native English speaker in real life. You can talk about any topic – from sports to movies to culture to politics. Teachers at Spoken English Practice are trained to conduct these lessons in such a way that you get maximum chances to talk in English. Your teacher will make corrections during the conversation and help you improve grammar, vocabulary, pronunciation etc.

 

Can you give some examples of conversation topics used for English speaking lessons?

Yes, please visit this page to get a sample list of Conversation topics used for Spoken English lessons. Also, this page outlines some conversation topics we have used in Spoken English classes recently.

 

What areas of English can I expect to improve?

You will become more fluent in English. You will speak English effortlessly because you will understand sentence structures better. Your pronunciation will improve making it easier for native English speakers to understand you. You will develop better listening skills, which will allow you to quickly and correctly understand native speakers in real life conversations. Your improved English speaking and listening skills will also help you in improving your writing and reading skills as well.

 

Do you teach grammar?

We teach grammar but our method of teaching is very different from traditional Spoken English classes. Our focus is to help you improve English speaking naturally, without having to process grammar rules in your head. At Spoken English Practice it is our experience that focusing too heavily on grammar will slow you down when learning to speak English.Our teachers (Conversation Partners) will give you corrections without interrupting every sentence.

 

 

Class Schedule

 

At what times do the English Speaking classes take place?

Since all classes are 1 on 1, you can pick time/day you like. We offer a lot of flexibility – you can have classes anytime, between 2AM and 11 PM New York City Time, 7 days a week.

 

Where should I go for lessons?

You don’t need to go anywhere. All sessions are conducted through the internet, via Skype.

 

How long is a English speaking lesson?

You can select English classes for 30 minutes or 1 hour. (On the booking form “class format” allows you to select this)

 

How do I select a schedule?

When you buy the English course you will be asked to pick what days/times you want to have classes. For example, you can pick 8 AM New York time, Monday, Wednesday and Sunday as your schedule.

 

Can I change my schedule after starting classes?

Yes, you can change your schedule after starting classes. You just need to let the teacher know in advance. If the teacher cannot meet your new schedule, we will arrange another teacher.

 

How often should I practice with an English teacher?

3 times a week is ideal but you can do more or less every week.

 

 

Equipment/Technology

 

What do I need to have for an English speaking class?

You need a computer/laptop/tablet/smartphone with Internet access. The teacher will call you via Skype so you need to have Skype on your device. You can get Skype downloaded easily here

 

Is Skype reliable enough for online English lessons?

Skype is a very reliable method of making free voice calls over the Internet. You can make a free Skype Test call to see sound quality.Please make sure you use a set of good earphones and speakers.

 

Is Skype a free service? 

Yes.Skype is a free software application that allows users to make voice calls over the Internet Downloading Skype is free and will only take you 3-4 minutes. You can find the Skype download link here.

 

 

Cancelling Spoken English Classes

 

What is the class cancellation policy?

If you are unable to attend any class in the scheduled time, you have to notice it at least 24 hours before the scheduled start time. If you cancel your lesson with less than 24 hours notice or miss it, the lesson is to be considered as if it was completed. Lessons cannot be cancelled or rescheduled less than 24 hours before the lesson is due to commence.

 

What is your refund policy?

We have an very transparent refund policy.

If you decide to stop English classes within 30 days of purchase and will not attend the rest of the purchased lessons, you are entitled for a refund for the classes you have not completed. Spoken English Practice will charge you a flat fee of $20 per each completed 30 minute class. The remainder of the course fee will be refunded to student within 7-10 business days.

Example – If a student purchased 20 lessons and decided to terminate after 3 lessons , the student will be charged $60 for those 3 lessons.

 

What happens if the teacher cancels a session?

You will not be charged if Spoken English Practice cancels a session. The teacher will contact to set up a makeup session at a time convenient for you.

 

 

Payments/Credit Cards

 

I’m getting an error when I try to pay with my credit card. Can you help?

Pls email us at info@spokenenglishpractice.com and one of our customer service representatives will assist you. We understand international credit card transactions are complicated so we have dedicated staff to troubleshoot any issues. Please do NOT email us your credit card information. 

 

If I take a break from the English course, can I use my remaining classes later?

Yes, you can. Classes will not expire so you can finish the Spoken English classes at any future date.

 

 

IELTS/TOEFL Classes

 

Can you help me prepare for the TOEFL/IELTS Speaking section?

Yes. We can provide you a teacher who can cater Spoken English classes specifically to the TOEFL/IELTS speaking section and use TOEFL/IELTS mock questions to practice.

For example we can use conversation topics like this for TOEFL or conversation topics like this for IELTS. Or you can give the teacher a topic you prefer in advance.

Our classes will help you speak English fluently, correctly and clearly during the exam and after. Our lessons will help you understand Native English Speakers better, which will help you score higher in TOEFL/IELTS listening sections as well.

 

 

Other questions about our English courses

 

Where do you have office locations?

Currently we have offices in Boston, London and Sydney. We are planning in opening brand new Spoken English Centers in China, Brazil and Russia.

 

What countries do you get students from?

We have helped students from over 160 countries develop their conversational English.

Examples of countries/cities of some recent ESL students we have worked with : Shanghai (China), Mumbai (India), Moscow (Russia), Tokyo (Japan), San Paulo (Brazil), Colombo (Sri Lanka), Bangkok (Thailand), Ho Chi Min (Vietnam), Milan (Italy), Paris (France), Vienna (Austria), Istanbul (Turkey), Dubai (United Arab Emirates), Berlin (Germany), Kiev (Ukraine), Budapest (Hungary), Bucharest (Romania), Warsaw  (Poland), Seoul (South Korea), Chennai (India), Munich (Germany), Brussels (Belgium), Saint Petersburg (Russia), Yerevan (Armenia), Lima (Peru), Bogota (Colombia), Rio de Janeiro (Brazil), Santiago (Chile), Buenos Aires (Argentina), Madrid (Spain), Hanoi (Vietnam), Beijing (China), Delhi (India), Jakarta (Indonesia), Manila (Philippines), Kathmandu (Nepal), Male (Maldives) etc

 

Do you provide a certificate for Spoken English course?

We can provide a certificate at the end of course with a grading. Grading will be based on the teacher’s feedback, attendance etc. Please contact your teacher with this request.

 

Groups Spoken English Classes/Partnerships

 

Do you offer group Spoken English classes?

Yes, we offer group Spoken English classes.  If you are a school, university or company making a booking for a group of students,  please visit our group Spoken English classes page. We have helped engineers from major corporations as well as researchers from universities to improve English communication skills.