Frequently Asked Questions
How do I join? How does it work?
How much English do I need to know?
If you understand simple words like “school”, “job”, “morning”, “holiday” etc we can work with you. Spoken English Practice’s program is targeted towards non- native English speakers who want to go from an elementary level to an advanced level in English. If you don’t know even 5-10 words in English, we encourage you to take some English 101 classes first and come back.
Do you offer kids/children’s English programs?
Yes. These classes are great for children to get a native English accent and be really fluent in English. Children’s English lessons follow the same Conversational approach but the conversation topics are catered to suit the child. Once you buy lessons, just send an email to firstname.lastname@example.org with the child’s age.
How do I schedule sessions with a teacher?
The Buy Lessons page outlines how you can reserve sessions.
What’s the cost, and how do I pay?
Our programs are very affordable and start at $225 for 20 lessons. Please check the Buy Lessons page our website for full details. You can pay by credit card or PayPal through our secure payment gateway. You will get a confirmation email within minutes. We offer a 30 day money back guarantee.
Why do you charge $12.99 for the trial lesson? Can’t I get it free?
We charge $12.99 for the trial lesson because we want to make sure you are commited to improving English in the long run. If you decide to join the full program you will be getting the same teacher you had the trial lesson with. We do offer free trial lessons sometimes to our most active Facebook fans so engage with us on our Facebook page.
Teachers /Teaching Style
Are all your teachers native English speakers?
Yes. We give you a 100% guarantee on this. When you join the program you can select whether you want to practice with a native English speaker from the US or UK. We have a network of over 1,700 native English teachers.
Can I select a teacher (Conversation Partner)?
– If you are a new student taking a trial lesson: We will assign a teacher, as you don’t know any of our teachers. All our teachers are native English teachers who have a deep understanding of our teaching method. We have a specialized process to match teachers with new students.
– If you took a trial lesson and want to join the full course: We will assign you the same teacher who did your trial lesson.
– If you want to change teachers during the course: We offer you the flexibility to change teachers if you want.
If I join the full course after taking a trial, do I get the same teacher (also called Conversation partner) that I had the trial lesson with?
Yes, you will get the same teacher you had the trial lesson with. During the trial lesson, make sure you ask the teacher about the times they are available, so that you can book a schedule that works for the both of you.
Do I get the same teacher (also called Conversation partner) in all my classes?
Yes, you will get one teacher (Conversation Partner) assigned to you. We offer you the flexibility to change teachers if you want to.
What is a lesson like?
A session will be identical to you having a conversation with a native English speaker in real life. You can talk about simply any topic – from sports to movies to culture to politics. Conversation partners at Spoken English Practice are trained to conduct these sessions in such a way that you get maximum chances to talk in English. Your teacher will make corrections during the conversation and help you improve grammar, vocabulary, pronunciation etc.
What areas in my English can I expect to improve?
You will become more fluent in English. You will speak effortlessly because you will understand sentence structures better. Your pronunciation will improve making it easier for native English speakers to understand you. You will develop better listening skills, which will allow you to quickly and correctly understand native speakers in real life conversations. Your improved speaking and listening skills will also help you in improving your writing and reading skills.
Do you teacher grammar?
We teach grammar but our method of teaching is very different from the traditional English speaking course. Our focus is in helping you Speak English naturally, without having to process grammar rules in your head. At Spoken English Practice it is our experience that focusing too heavily on grammar will slow you down when learning to speak English.Typically, our teachers (Conversation Partners) will give you grammar corrections at the end of the lesson.
At what times do the lessons take place?
We offer a lot of flexibility – you can have classes anytime, between 7AM and 11 PM New York City Time (EDT), 7 days a week. Check the programs page for information on what times sessions can be scheduled.
Where should I go for my lessons?
You don’t need to go anywhere. All sessions are conducted through the internet, via Skype.
How long are the lesson?
Each session is 30 minutes. It is our experience that 30 minutes is the optimal duration for 1-to-1 conversations. If you prefer 1 hour sessions instead of half an hour, we can arrange this.
How often should I speak with a Conversation partner (English teacher)?
3 times a week is ideal. If you prefer a different schedule we can arrange this.
What do I need to have for a session?
You need a computer with Internet access, a microphone, and speakers. The Conversation Partner(teacher) will call you via Skype so you need to have Skype on your computer. You can get Skype downloaded easily here
Is Skype reliable enough for 30 minute English lessons?
Skype is a very reliable method of making free voice calls over the Internet. You can make a free Skype Test call to see sound quality. Also, please make sure you use a set of good earphones and speakers.
Can I use Skype on my phone or do I need to be in front of a computer?
We recommend using Skype from a computer (or laptop) for your Spoken English Lessons. Using Skype on your phone might work if your wi-fi connection is really strong but this is not a very reliable method.
Is Skype a free service? How can I get it?
Yes.Skype is a free software application that allows users to make voice calls over the Internet Downloading Skype is free and will only take you 3-4 minutes. You can find the Skype download link here.
What is your class cancellation policy?
You must inform us 24 hours in advance. E.g. If the class is starting at 9AM EST Monday, you should inform us before 9AM EST Sunday.
What happens if Spoken English Practice cancels a session?
You will not be charged if Spoken English Practice cancels a session. Spoken English Practice will e-mail to set up a makeup session at a time convenient for you.
I’m getting an error when I try to pay with my credit card. Can you help?
Pls email us at email@example.com and one of our customer service representatives will assist you. We understand international credit card transactions are complicated so we have dedicated staff to troubleshoot any issues. Please do NOT email us your credit card information.
Do you offer group discounts?
Yes, we do! When you buy 5 x 60 sessions ($539.95 x 5), you will get a 6th absolutely FREE (A discount of $539.95!). This is a very popular option for families and groups of friends. For larger groups or corporate bookings, pls email firstname.lastname@example.org for special rates and packages.
Where do you have office locations?
Currently we have offices in Boston, London and Sydney. We are planning in opening brand new Spoken English Centers in China, Brazil and Russia.
What countries do you get students from?
We have helped students from over 150 countries develop their conversational English.
Examples of countries/cities of some recent ESL students we have worked with : Shanghai (China), Mumbai (India), Moscow (Russia), Tokyo (Japan), San Paulo (Brazil), Colombo (Sri Lanka), Bangkok (Thailand), Ho Chi Min (Vietnam), Milan (Italy), Paris (France), Vienna (Austria), Istanbul (Turkey), Dubai (United Arab Emirates), Berlin (Germany), Kiev (Ukraine), Budapest (Hungary), Bucharest (Romania), Warsaw (Poland), Seoul (South Korea), Chennai (India), Munich (Germany), Brussels (Belgium), Saint Petersburg (Russia), Yerevan (Armenia), Lima (Peru), Bogota (Colombia), Rio de Janeiro (Brazil), Santiago (Chile), Buenos Aires (Argentina), Madrid (Spain), Hanoi (Vietnam), Beijing (China), Delhi (India), Jakarta (Indonesia), Manila (Philippines), Kathmandu (Nepal), Male (Maldives) etc